Shipping Information
Fulfillment Times
Unless otherwise stated on the webstore header, all Stonemaier orders placed through our webstore will be shipped within 1 week, with preorders and holiday shipping taking longer due to our fulfillment centers receiving a flood of orders all at the same time. You will receive a shipment notification e-mail with a tracking number--this information won't show up on your Stonemaier webstore account.
US Shipping Costs
We charge a flat rate of $10 for US shipping, with free shipping on orders over $125 ($100 for Stonemaier Champions). Some exceptions for particularly large products apply.
US Shipping Times
In the US we have a few different shipping options.
- The standard UPS or FedEx, sometimes USPS for lighter packages.
- The best courier is chosen for your particular shipping address.
- The upgraded option is Ground Shipping. This option ensures your package is handled by the courier from start to finish and can increase shipping speeds. The best rate from UPS or FedEx is used.
- We also offer Pick Up at Miniature Market options for both the Manchester and Cave Springs locations in the St. Louis area. When you receive a "shipment" email, this is your indication that your package is ready for pickup at the location you chose.
International Shipping
We ship orders from different fulfillment centers around the world to expedite shipping, maintain low shipping fees, and reduce customs/taxes, so the courier will depend on your location. See the list below to help predict what your country may charge for customs/taxes on a product shipped from one of these four locations:
- Canada - Please use our dedicated Canada store.
- Australia - Please use our dedicated Australia / NZ store.
- UK - Please use our dedicated Europe store. (Covering most of Europe with delivery duties prepaid.)
- US - Covering the US and every other country not mentioned above to which is an available shipping destination.